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Protection Plan

MacBank Protection Plan

Unparalleled assistance with your used Mac.

The MacBank Protection Plan for your Apple Mac includes three years of hardware & software technical support as well as further service options from our in-house team.

With your purchase of our Protection Plan, you are only ever one phone call away from a trained technician ready to answer questions about your Apple Mac. As a Protection Plan customer, you’ll get priority access to our helpdesk of Apple Certified technicians.

Exclusive Technical Support

Because we invest time and money into our technical team, they are a font of knowledge just a phone call away. Apple certifies all our technicians under the ACMT training program. Our Protection Plan means you have their support for years to come and most issues solved within a single call.

  • Priority access to Apple Certified Experts via phone, email and live chat.
  • Internet Remote access support via secure connection.
  • Collect & return service for repairs.
  • Repairs performed on-site using genuine parts.

We do not perform repairs or provide support on a system not purchased from MacBank.

Hardware Service Options

The MacBank Protection Plan extends your standard warranty to 3 years. Not only this but it includes parts and labour for your system for the full three years from Apple-certified technicians based in-house in the UK.
Our Protection Plan includes:

  • Your Apple Mac computer hardware.
  • The installed Apple operating system.
  • Included accessories such as the power adapter.
  • Fast-track service status for priority repairs.


How to add the Protection Plan

Head over to the Mac you would like to purchase and use the warranty drop-down selection found above the add to basket button.
Please note if the option is not available then we do not offer our Protection Plan for the item.

Select from our latest systems with Protection Plan:


Pricing Table

MacBook Pro 15” £249iMac 21.5” £199Mac Mini £149
MacBook Pro 13” £199iMac 27” £249iPad £99
MacBook Air £199

*Available on selected models, prices include VAT at 20%.